AI agents for freight brokers

Load requests in.
Covered loads out.

Haulia prices the lane, vets the carrier, flags fraud, and books the truck — then runs every check call, customer update and POD chase, pickup to invoice. Nothing goes out without your click.

Running on live freight at CargoLane Inc — licensed broker, DOT #4565733
loads per rep
<1 min
response time
100%
carriers vetted vs FMCSA
Live Activity
Load #HL-2025-4521
WhatsApp

Driver check-in received

Marcus J. — "Loaded and departed, ETA 6:30 PM"

Auto-linked

Matched to Load #HL-2025-4521

Chicago, IL → St. Louis, MO · 2 pallets

AI Updated

ETA recalculated

New ETA: 6:28 PM (2 min earlier than scheduled)

Auto-sent

Customer notified

Acme Corp received status update via email

Connected today — 11 live integrations

GmailOutlookWhatsAppSlackTelegramTwilioTurvoMotiveFMCSA
See the full integration list

Live today

Email

Gmail · Outlook

Messaging

WhatsApp Business · Slack · Telegram

Voice & SMS

Twilio Voice · Twilio SMS

TMS

Turvo

ELD / telematics

Motive

Data & routing

FMCSA · Google Routes

On the roadmap

TMS

McLeod · Aljex · Tai · Rose Rocket · AscendTMS

Load boards

DAT · Truckstop · Sylectus

ELD / telematics

Samsara · Geotab

Accounting

QuickBooks · NetSuite · Xero

Messaging

Microsoft Teams

Not built yet. If one of these is a hard requirement, tell us on the call and we’ll give you a straight answer on timing.

Haulia runs on the channels your freight already moves through — email, WhatsApp, SMS, and phone — and verifies carriers against FMCSA. Go live in under 2 weeks.

The problem

Your shipment data is scattered everywhere

A single load generates messages across 5+ channels. No one connects them. Critical updates get buried. SLAs breach silently.

Today — scattered
Carrier Dispatch· Gmail
2h

Re: Rate confirmation #HL-2025-4521

Driver Alex· WhatsApp
1h

Stuck at weigh station, will update

Shipper ACME Corp· Outlook
45m

ETA update request for HL-2025-4521

#load-ops· Slack
30m

@ops anyone seen HL-2025-4521 tracking?

Customer callback· Voicemail
18m

Left voicemail — needs status

+1 (312) 555-0142· SMS
12m

Where is my truck?

+ 3 more unread across Telegram, Teams, web form…
With Haulia — unified
Load #HL-2025-4521
Chicago → St. Louis
At risk
7 channels linked
Gmail
WhatsApp
Outlook
Slack
Voicemail
SMS
Telegram
Where is my truck? · No update in 4 hours
SLA risk detected · Customer SMS unanswered
SLA
AI drafting response
One source of truth

What it decides

Any inbox can collect the messages. Haulia decides what to do about them.

The checks a good broker runs — on every load, every time.

Prices the lane — and shows the math

  • Real road miles, not straight-line guesses
  • What you actually booked this lane for
  • Today’s market, season and freight type on top — capped so the number stays real

No data? It says so. It never makes up a rate.

Clears the carrier before you tender

  • Authority active, nothing revoked
  • Insurance real, current, and enough
  • Not shut down, safety paperwork up to date

One answer: go, caution, or stop. Same rules every time — not AI guesswork.

Smells fraud before it costs you

  • A name one letter off a fleet you know
  • Insurance cert sent by the “carrier” — not their agent
  • 12 trucks promised, 3 registered with FMCSA

Flagged before the tender goes out — not after the load is gone.

Knows their record before the first call

  • Inspections, crashes and shutdowns on file
  • Which shippers they have actually hauled for
  • Where they really run — not where they say they run

From federal records — not their sales pitch.

Intake to coverage

From “can you cover this?” to a booked load

Watch what happens to one email.

Step 1 of 6

One email, two lanes → two loads

A customer asks about two lanes in one email. You get two clean loads, each with its own stops — not one thread to untangle later.

Load 4521 · Chicago → DallasLoad 4522 · Atlanta → Miami

Carrier network

Every active carrier in the country — file already built

Pulled fresh from FMCSA when you vet — not a stale profile somebody resold.

Authority

Active, pending, or revoked — today’s status, not last year’s.

Insurance

Liability, cargo and bond — what’s on file, and the day it lapses.

Inspections

Every inspection and violation, tied to the exact truck.

Crashes & shutdowns

Crashes, injuries, hazmat spills — and any shutdown order still in force.

Trucks & freight

What they’re registered to haul, and how many trucks they really run.

Where they run

Their real lanes — stop offering Texas freight to a Northeast fleet.

The part nobody else shows you: who they’ve actually hauled for

Federal inspection records name the shipper. So you can pick the carrier with a real track record on your customer’s freight — not the one who called back first.

Which carriers know this shipperWhich shippers this carrier runs for

Live visibility

Real-time visibility for brokers and shippers

Track every truck in your fleet. Share a clean, branded portal with your customers. Predict delays before they happen.

Active Loads
#HL-2025-4521 On Time
Chicago, ILSt. Louis, MO
ETA: 6:28 PM 58 mph
#HL-2025-4518 At Risk
Dallas, TXHouston, TX
ETA: 8:15 PM 62 mph
#HL-2025-4515 On Time
Atlanta, GAMiami, FL
ETA: 4:45 PM 55 mph
#HL-2025-4523 Delayed
Los Angeles, CAPhoenix, AZ
ETA: TBD Stopped

Pulls GPS directly from your ELD — Motive live today, Samsara and Geotab on the roadmap. No new driver app required; the driver app is optional.

2:45 PM

Haulia Driver

Load #HL-2025-4521

Route Progress64%

ETA

6:28 PM

+2 min

Distance

120 mi

Left

Speed

58 mph

Avg

2 Pallets — Electronics Equipment

Weight: 1,200 lbs | Chicago → St. Louis

Dispatcher

Looking good Marcus. Let us know when you arrive at the consignee.

Driver app

Driver mobile app

Empower drivers with a clean, distraction-free app designed for the road. One-tap check-ins, photo POD capture, and direct dispatcher communication.

Real-time load details with route progress
One-tap status updates at every milestone
Photo-based Proof of Delivery capture
Direct phone and chat with dispatch
Quick issue reporting (breakdown, detention, damage)

Driver adoption, handled

Works with any driver — even owner-operatorsNo ELD integration required
Under the hood — the agent architecture and the full load lifecycle

Agent architecture

76 specialized AI agents, one orchestrator

Not a single chatbot trying to do everything. A team of domain-specific agents, each trained for a specific freight operation — orchestrated by Finn.

FinnPlanner4agents10agents13agents10agents8agents8agents5agents6agents7agents5agents

Full lifecycle

Your load from quote to cash — tracked automatically, with proof at every step.

Every handoff — booked, dispatched, picked up, delivered, invoiced — moves forward on its own, backed by timestamped proof you can show a customer or an auditor.

Acquisition
Booking
Procurement
Shipper RC
Pre-Exec
Pickup
Transit
Delivery
Settlement
Closure
LeadClosed
Phase 1: Customer Acquisition8 states in this phase

New Lead

Responsible Agent

Customer Service

Proof of progress

Inbound inquiry received (email, message, or call)

The pilot

Prove it on your own freight — in 2 weeks

2 weeks, on your real loadsYou approve every sendNo TMS migration, cancel anytime
How the pilot works

The math

What the math looks like on your desk

Illustrative ranges from brokerages running Haulia in pilot. Payback is typically under 60 days — most of it coming from headcount leverage, the rest from captured accessorials and faster AR.

Small brokerage

200 loads / mo

2 reps1 rep
Monthly labor savings
~$6–8k / mo
Payback
< 2 months

Mid brokerage

800 loads / mo

6 reps2 reps
Monthly labor savings
~$24–32k / mo
Payback
< 2 months

Large brokerage

2,000 loads / mo

15 reps4 reps
Monthly labor savings
~$70–90k / mo
Payback
< 2 months

Illustrative ranges based on a $6k fully-loaded monthly cost per ops seat. Your numbers, on your actual lanes, during the 2-week pilot — cancel anytime.

Outcomes

The KPIs you already track — moved

Measured on the lanes Haulia is actually running in brokerage pilots today.

Loads per rep

The same desk moves three times the volume — the AI owns every repetitive step.

15+ hrs

Saved per seat, per week

Check calls, ETA blasts, rate con chasing, POD hunts — reclaimed for high-value work.

98%

On-time delivery

Proactive risk detection catches slippage 90 minutes before the window.

90%+

“Where is my truck?” auto-resolved

Customer ping to answer in under a minute — no rep interrupted.

Built for global logistics

Native multilingual support — process and respond in your customers' language.

EN ES AR RU HI UR

Proof & security

Trusted where trust matters most — your customers and your margin

Haulia stays in an approval seat until you decide otherwise. Every draft cites its source. Every rate you negotiate stays yours.

Live pilot customer
CargoLane Inc logo

CargoLane Inc

Licensed freight broker · DOT #4565733

Verified pilot customer

“We went from 3 people to 1 on the night desk. Nothing slipped, and the customer replies were out before the driver was back on the road.”

CargoLane Inc logo

Ihab Abdulsalam

CEO, CargoLane Inc

What happens in a 2-week pilot

Low-risk by design — your real loads, your approval on every send, cancel anytime.

Days 1–2

1. Connect your inbox

Email, WhatsApp, and SMS plug in — no TMS migration, nothing replaced.

Days 3–7

2. AI drafts on real loads

Haulia drafts replies and updates on your live freight. Nothing sends on its own.

Week 2

3. You approve the sends

Your team reviews and clicks Approve. Autonomy stays at the level you set.

Day 14

4. Measure the difference

Compare response times and "where is my truck?" volume against your baseline.

Works with the stack you already run

GmailOutlookWhatsAppSlackTelegramTwilioTurvo

SOC 2 Type II

In progress — report expected Q4 2026

Data residency

US / EU

Your rates stay yours

Never used to train models

2-week pilot

Cancel anytime

Questions

Frequently asked questions

What freight brokers and logistics teams ask before bringing AI agents onto the desk.

What is Haulia?

Haulia is an AI agent platform for freight brokers, trucking companies, 3PLs, and logistics teams. It turns load requests into covered loads: it prices the lane, vets the carrier against FMCSA, flags fraud before tender, and books the truck — then runs check calls, customer updates, POD collection, and invoicing across email, SMS, WhatsApp, and voice, with one-click human approval.

What is the best AI tool for freight brokers?

Haulia is purpose-built AI for freight brokers: it makes the calls a good broker would make — lane pricing with the math shown, go/caution/stop carrier vetting, fraud flagged before tender — and then automates the post-booking grind, so one rep can run roughly three times the load volume.

How does Haulia vet carriers?

Every carrier is checked against live FMCSA records: active operating authority, insurance on file versus what is required, open out-of-service orders, revocations, and current safety paperwork — reduced to one answer: go, caution, or stop. It also flags fraud patterns like carrier names one letter off an established fleet, insurance certificates sent by the carrier instead of their agent, and more trucks promised than registered.

Does Haulia work for trucking companies and 3PLs?

Yes. Trucking companies run Haulia in a dedicated carrier mode — ELD-fed status updates every 5 minutes, broker communication that never invents an ETA, drivers kept on WhatsApp/SMS/Telegram, and detention documented with timestamps. 3PLs and logistics teams use it to unify every channel into one timeline per load and automate the coordination work between systems.

Does Haulia replace my TMS?

No. Haulia works alongside your existing TMS with no migration. Load data syncs in, agent updates sync back, and your TMS remains the system of record.

How long does it take to start with Haulia?

Haulia runs a 2-week pilot on your real loads. Most teams see automated check calls and status updates on day one, and roughly 70% automation of post-booking communication within 90 days.

Ready to run your freight desk with a fraction of the headcount?

Book a 30-minute demo on your actual lanes. No credit card, no commitment.

Prefer email? sales@haulia.ai