Use case
POD collection that gets invoices out same-day
Every day a POD sits uncollected is a day added to your cash conversion cycle. Chasing carriers for paperwork is tedious, easy to drop, and directly delays billing.
Haulia automates the chase. The moment a load delivers, agents request the POD from the driver or carrier, validate that the document is legible and matches the load, file it, and hand a clean invoice packet to your AR team.
How it works
- 1
POD requested at delivery
When the driver marks delivery (or the ETA window closes), Haulia automatically requests the signed POD via SMS, WhatsApp, or email.
- 2
Document validated and filed
Incoming photos and PDFs are checked for legibility, signatures, and load match, then filed to the correct load automatically.
- 3
Persistent follow-up until received
No POD? Haulia keeps following up with the carrier on a schedule you set — without anyone having to remember.
- 4
AR notified with a clean packet
Rate con + BOL + POD are assembled into one invoice packet and dropped into your AP/accounting workflow, so billing happens same-day.
POD collection — FAQ
How does automated POD collection work?
Haulia detects when a load delivers, requests the proof of delivery from the driver or carrier on their preferred channel, validates the document with AI, files it to the load, and notifies accounts receivable — with automatic follow-up until the POD is in hand.
How does faster POD collection improve cash flow?
You cannot invoice without a POD. Collecting it the day of delivery instead of days later removes that lag from your cash conversion cycle, which is often worth more than a point of margin for a growing brokerage.
Can Haulia validate that a POD is correct?
Yes. Agents check that the document is legible, signed, and matches the load (consignee, date, piece count where visible). Suspect documents are flagged for human review instead of being silently filed.
More use cases
Check call automation
A mid-size brokerage makes hundreds of check calls a day — dialing drivers, leaving voicemails, transcribing locations into the TMS, then forwarding updates to customers. It is the single largest time sink on most freight desks.
Track and trace
Track and trace is where brokerages burn headcount: someone has to know where every truck is, recalculate ETAs when traffic shifts, and answer the customer asking "where is my truck?" for the third time today.
Rate con follow-up
An unsigned rate con is unpriced risk. Missing insurance certs and W-9s are compliance gaps that surface at the worst possible time — after something goes wrong.
Carrier vetting
Freight fraud is at an all-time high, and it usually starts with a carrier that looked fine at a glance: a cloned MC number, a dormant authority suddenly reactivated, or an insurance certificate that lapsed last month. Manual vetting catches what a rep has time to check — and on a busy desk, that is not much.
Appointment scheduling
Booking dock appointments is phone tag at industrial scale: call the shipper, wait, call the consignee, wait, update the carrier, repeat when anything changes.
Detention tracking
Detention is the revenue most brokerages leak. The driver waits, nobody starts a clock, the customer disputes the charge, and the accessorial is written off to keep the peace.
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