Use case
An unsigned rate con is unpriced risk. Missing insurance certs and W-9s are compliance gaps that surface at the worst possible time — after something goes wrong.
Haulia closes the loop automatically: the moment you tender a load, agents send the rate con, chase the signature, collect the COI and W-9, and keep following up until the carrier file is complete.
The rate confirmation goes out the moment the load is booked, on your paper, with your terms.
Polite, persistent follow-ups across email and SMS until the signed rate con is returned — escalating to your team if the carrier goes dark.
Insurance certificates and tax documents are requested, checked for validity and expiration, and filed to the carrier record.
Expiring insurance and authority changes are flagged before they become a problem on a live load.
Moving a load on an unsigned rate con leaves your rate, terms, and liability undefined. Automated follow-up means every load has a signed agreement and a complete carrier file before pickup, which protects margin and reduces claims exposure.
Yes. Agents collect the certificate of insurance, check coverage and expiration dates, and flag gaps — and keep monitoring so an expiring COI on an active carrier never goes unnoticed.
A complete, verified carrier file — signed rate con, valid COI, W-9, and authority check — is the first line of defense against double-brokering and identity fraud. Haulia makes that file completeness automatic instead of best-effort.
A mid-size brokerage makes hundreds of check calls a day — dialing drivers, leaving voicemails, transcribing locations into the TMS, then forwarding updates to customers. It is the single largest time sink on most freight desks.
Track and trace is where brokerages burn headcount: someone has to know where every truck is, recalculate ETAs when traffic shifts, and answer the customer asking "where is my truck?" for the third time today.
Every day a POD sits uncollected is a day added to your cash conversion cycle. Chasing carriers for paperwork is tedious, easy to drop, and directly delays billing.
Booking dock appointments is phone tag at industrial scale: call the shipper, wait, call the consignee, wait, update the carrier, repeat when anything changes.
Detention is the revenue most brokerages leak. The driver waits, nobody starts a clock, the customer disputes the charge, and the accessorial is written off to keep the peace.
Book a 20-minute demo on your actual lanes, or take the self-guided interactive demo. No credit card, no commitment.
Prefer email? sales@haulia.ai